Customer Service

Our commitment to exceptional service is showcased through our 24/7 customer support. WE guarantee a representative will be available to answer your call at all times. We’re here for you.

WTI continues to offer the most cost effective rates and the highest level of service that the industry has to offer. Moreover, WTI continues to offer a competitive pricing guarantee that insures our customers the lowest possible rates in the market to date.

WTI rates are subject to change based upon fluctuating costs for origination and termination from WTI vendors for voice calls. In 2010, WTI expects a small rate increase for the first time in a many years. Furthermore, regulatory taxes and fees are also subject to change.

WTI SUPPORT

Delivering 24x7 Live Answering Customer Service provides our clients with round the clock access to WTI's Customer Service Department. Our unique billing platform for any customized invoice and long term account managers provide history and knowledge of your account if you need to call WTI. Experienced engineering eliminates issues before they occur and bring a resolution without pointing fingers. WTI works with all vendors, our friendly staff, great prices, and 24x7 network monitoring ensures a great experience!